Privacy Policy

Your privacy is important to us. Campus Co-operative Residence Inc. is committed to protecting your privacy and maintaining the integrity of any identifiable information (“Personal Information”) we collect about you. The purpose of this Privacy Policy is to outline the steps we take to keep your Personal Information confidential, to inform you about how and why we collect Personal Information and to provide you with our contact information in case you have any questions or concerns arising out of our Privacy Policy.

Protecting your privacy and maintaining the integrity of Personal Information means that we will keep your information in confidence and we will not sell, rent or loan your information to third parties.

Why Personal Information May Be Collected

Campus Co-operative Residence Inc. collects Personal Information and uses it in order to:

  • Establish identity;
  • Perform necessary identity and security verifications;
  • Process transactions;
  • Deliver services;
  • Provide you with information;
  • Respond to issues, questions, and queries;
  • Protect you and us against errors or fraud; and
  • Co-operate with law enforcement and legal authorities, where required, to comply with applicable laws and with court orders

Campus Co-operative Residence Inc. will collect, use and may disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances; and endeavors to collect as little information as possible as may be necessary under the circumstances.

Please note that aggregated statistics and information, where the identity of a specific individual cannot be identified, is not Personal Information. Campus Co-operative Residence Inc. reserves the right to use aggregated information in any manner it determines, in its discretion, to be appropriate. Aggregated statistics and information will not contain Personal Information.

What Type of Personal Information May Be Collected

Campus Co-operative Residence Inc. collects various types of Personal Information. During the course of doing business or interacting with Campus Co-operative Residence Inc., or receiving products and services from or through Campus Co-operative Residence Inc., you may depending on the nature of the circumstances be asked to provide Campus Co-operative Residence Inc. with:

  • Geographic (physical) addresses;
  • E-mail addresses;
  • Phone numbers or other contact information;
  • Names (first and last);
  • University / college information;
  • Billing information;
  • Transaction history;
  • Web site usage preferences;
  • Feedback regarding our services and web site;
  • Personal preferences;
  • Browsers types and configurations; and
  • Miscellaneous administrative and computer traffic information

Campus Co-operative Residence Inc. will not ask you for certain forms of information, such as government issued or private sector issued licenses, permits, certificates, driver’s licenses, social insurance number, passports, insurance cards, and the like.

How Is Personal Information Collected

Campus Co-operative Residence Inc. will only collect Personal Information that you have voluntarily provided to us or have agreed to have provided to us. Campus Co-operative Residence Inc. will not collect any Personal Information about you without advising you accordingly (either by way of this Privacy Policy or by way of providing you with some other form of notice at the time we are requesting or collecting Personal Information), why and how that Personal Information is being collected and how such Personal Information will be used or disclosed. Campus Co-operative Residence Inc. may collect Personal Information through a variety of means:

  • using our website;
  • using our services;
  • in the course of communications with us (face-to-face, by e-mail, by phone, mail or otherwise);
  • in the course of feedback to us regarding our services and website;
  • when registering with us for membership or services;
  • through the completion of manual or electronic forms;
  • website cookies – Cookies are identifiers that can be sent from a website via your browser to be placed on your computer’s hard drive. You may elect not to accept cookies by changing the designated settings on your web browser; however, not utilizing cookies may prevent you from using certain functions and features of our web site. Information collected from the use of cookies is used to improve Campus Co-operative Residence Inc. services; and
  • website traffic information, which is monitored and analyzed in order to determine which services or features may be of interest to visitors, so we may improve our website, features and services

How Personal Information May Be Disclosed

Campus Co-operative Residence Inc. does not sell any Personal Information it collects to third parties. As part of our housing application process Campus Co-operative Residence Inc. may obtain or exchange personal information with third parties towards establishing or verifying an individual’s financial standing. Campus Co-operative Residence Inc. may disclose Personal information if we are required to do so by a court of competent jurisdiction, other legal or regulatory authority, or, if there is a good faith belief, and reliance on said belief that disclosure is necessary to comply with any legal process served on Campus Co-operative Residence Inc.

Retention and Disposal

Campus Co-operative Residence Inc. only keeps information for as long as it is needed for the efficient and effective delivery or fulfillment of the services you are using or contemplating using and for a reasonable time thereafter, or to meet any legal requirements. We do not retain any payment details provided as part of a transaction. We will remove information when it is no longer needed.

Security and Storage

Campus Co-operative Residence Inc. keeps the Personal Information collected about you strictly confidential. Only authorized personnel have access to this Personal Information. Campus Co-operative Residence Inc. personnel who have access to Personal Information receive training regarding privacy protection.

If any employee of Campus Co-operative Residence Inc. misuses Personal Information, this will be considered as a serious offence for which disciplinary action may be taken, up to and including termination of employment. If any individual or organization misuses Personal Information – provided for the purpose of providing services to or for Campus Co-operative Residence Inc., this will be considered a serious issue for which action may be taken, up to and including termination of any agreement between Campus Co-operative Residence Inc. and that individual or organization and possible legal action against such individual or organization.

Our web host provider uses industry-standard technology to maintain the security of your personal information, and internet traffic sent to and from this website is encrypted to further protect your privacy. However, Campus Co-operative Residence Inc. cannot and does not guarantee the authenticity or non-corruption of any information transmitted through the internet.

While Campus Co-operative Residence Inc. takes steps to verify that any service providers, suppliers or the like with whom we share information are committed to maintaining the privacy of Personal Information at standards that are at least as stringent as our own Privacy Policy and has communicated to them to refrain from making any independent or unauthorized use of any Personal Information, Campus Co-operative Residence Inc. does not and cannot guarantee the actions, conduct or standards of any such parties.

Campus Co-operative Residence Inc. shall not be responsible for any claims, damages, costs or losses whatsoever arising out of or in any way related to third-party connections to or use of the Internet. Campus Co-operative Residence Inc. cannot and does not ensure the protection of any Personal Information that you provide to a third-party web site that may reference, be referenced or link to our website. Personal Information collected by these third parties is not subject to, or governed by, this Privacy Policy. Campus Co-operative Residence Inc. shall not be responsible for events beyond our direct control. Campus Co-operative Residence Inc. will not be liable for any direct, indirect, incidental, consequential or punitive damages relating to the uses or releases of Personal Information.


We are committed to upholding our Privacy Policy. Please let us know if you have any questions or concerns and we will take steps to address them. If you have any questions regarding this Privacy Policy, would like to confirm the accuracy of your personal information, believe that the privacy of your personal information has not been respected, or would like to update or delete incorrect personal information, then please contact us.


Campus Co-operative Residence Inc. may from time to time update this Privacy Policy, with the updated policy to be posted on the Campus Co-operative Residence Inc. website. The use of Personal Information provided to Campus Co-operative Residence Inc. prior to the update will continue to be governed by the policy in effect at the time the information was provided. We recommend that you revisit this Privacy Policy from time to time on a regular basis.


By using this website, you agree, and do hereby consent, to our collection and use of information and personal information for purposes for which the information/personal information was collected and in accordance with this Privacy Policy. If you do not consent, you are to immediately discontinue using this website and to refrain from further using this website.

Governing Law and Venue

By visiting and using this website, you acknowledge and agree that the laws of the Province of Ontario shall govern, construe and apply to this Privacy Policy (without any reference or regards to any principles of conflict of laws). The venue for the resolution of any question, dispute, proceeding or other matter arising out of this Privacy Policy shall be the federal or provincial courts located in the Province of Ontario.